Job Title:

Inside Sales Representative

Job Category:

Sales

Location:

Carbondale, CO

Travel Required:

Less than 10%

Role and Responsibilities

The position of inside sales representative is responsible for all aspects of sales including customer interface, order taking, order processing, and order fulfillment. A successful ISR is a reliable professional with excellent attention to detail, exceptional customer service skills and an overall good business mindset.

·        Interact with customers in person, over the phone, and email ensuring that it is always a positive and rewarding experience

·        Answer questions and advise customers of product features and decisions

·        Balance consumer direct sales as well as dealer/distributor sales

·        Efficiently and effectively enter orders into order processing system

·        Identify and address issues in the order processing system

·        Process payments with incredible accuracy

·        Ensure that customers always stay updated regarding their orders

·        Manage sales orders, invoices and shipments with extremely high accuracy

·        Pitch in where needed (events, marketing, assembly, etc.)

Qualifications and Education Requirements

·        A minimum of 3 years’ experience in a similar role

·        Solid understanding of outdoor industry sales

·        Very strong attention to detail

·        Ability to work within the constraints of complex operations

·        Excellent written and verbal communications skills

·        Ability to work well with the entire team to achieve goals

Preferred Skills

Experience with Quickbooks Online and SOS inventory strongly desired.  Familiarity with Microsoft office suite.  Avid mountain biker.

Notes:

Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed.  This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom.  Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.

Job Title:

Job Category:

Location:

Travel Required:

Role and Responsibilities

The position of Systems Analyst is responsible for continuous process improvement of all operations. A successful Systems Analyst is a reliable professional with excellent attention to detail, a customer service mindset, and the ability to see both big picture and acute details.

·        Work with all departments to understand and facilitate process needs and requests

·        Develop and improve sales order processing

·        Develop and improve accounts receivable processing

·        Develop and improve accounts payable processing

·        Develop and improve payment processing

·        Develop and improve service order processing

·        Develop and improve logistics processing

·        Continually train employees on current processes

·        Pitch in where needed (events, marketing, assembly, etc.)

Qualifications and Education Requirements

·        A minimum of 3 years’ experience in a similar role with a consumer based goods company

·        Solid understanding of outdoor industry sales

·        Very strong attention to detail

·        Ability to work within the constraints of complex operations

·        Self-starter with the ability to work under minimal supervision

·        Excellent written and verbal communications skills

·        Ability to work well with the entire team to achieve goals

Preferred Skills

Experience with Quickbooks Online, SOS Inventory, and MS Office suite highly desired.  Avid mountain biker, skier, fisherman, rafter, climber, runner etc.

Notes:

Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed.  This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom.  Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.