Job Title:

Job Category:

Location:

Travel Required:

Position Type:

Role and Responsibilities

A bike assembler builds bicycles using component parts or performs bicycle maintenance and tuneups.

·        Use standard hand tools to assemble various types of bicycles

·        Complete bicycles with a very high level of efficiency (8-10 bicycles/day)

·        Maintain an extremely high level of quality control

·        Able to follow instructions and work with minimal supervision

·        Be aware of any defects in components and recognize when to replace them

·        Work well within a team environment

·        Maintain a clean and organized workspace

·        Assist with picking and packing orders

·        Ability to work 40 hours per week during normal business hours

Qualifications and Education Requirements

·        Previous experience building and maintaining bikes

·        Very strong attention to detail

·        Ability to work within the constraints of complex operations and in a fast-past environment

·        Excellent communication skills

·        Familiarity with Microsoft office suite

·        Ability to work well with the entire team to achieve goals

·        Fast paced work ethic with results driven mindset

Preferred Skills

Superior bicycle mechanic skills.  Prior experience in a production style work environment.  Avid cyclist.  Ping pong professional.

Notes:

Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed.  This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom.  Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.

Job Title:

Engineering Technician

Job Category:

Product development

Location:

Carbondale, CO

Travel Required:

Up to 25%

Job Description

Role and Responsibilities

The position of Engineering Technician is responsible for facilitating high quality product development. A successful Engineering Technician is a reliable professional with excellent attention to detail, exceptional organizational skills and very strong understanding of mechanical principles.   

·        Primary mechanic for the product development department

·        Assess components for fit and function

·        Measure both in house and supplier parts for conformity to drawings

·        Assist customer service by performing root cause analysis and implementing solutions to field failures

·        Maintain and help build out engineering workspaces

·        Provide technical support to dealers and distributors

·        Create and maintain technical documents

·        Assist in supplier communication

·        Pitch in where needed (events, marketing, assembly, etc.)

Qualifications and Education Requirements

·        Expert level bicycle mechanic skills

·        Experience with basic measuring tools (caliper, mic, thread gage, etc.)

·        Ability to read 2D engineering documents and assess conformity

·        Excellent written and oral communication skills

·        Exceptional attention to detail

·        Proficient with MS Office suite

·        Ability to work well with the entire team to achieve goals

Preferred Skills

Experience in the outdoor industry.  Avid mountain biker. 

Notes:

Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed.  This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom.  Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.

Job Title:

Job Category:

Location:

Travel Required:

Position Type:

Job Description

Role and Responsibilities

The position of inside sales representative is responsible for all aspects of sales including customer interface, order taking, order processing, and order fulfillment. A successful ISR is a reliable professional with excellent attention to detail, exceptional customer service skills and an overall good business mindset.

·        Interact with customers in person, over the phone, and email ensuring that it is always a positive and rewarding experience

·        Answer questions and advise customers of product features and decisions

·        Balance consumer direct sales as well as dealer/distributor sales

·        Efficiently and effectively enter orders into order processing system

·        Identify and address issues in the order processing system

·        Process payments with incredible accuracy

·        Ensure that customers always stay updated regarding their orders

·        Manage sales orders, invoices and shipments with extremely high accuracy

·        Pitch in where needed (events, marketing, assembly, etc.)

Qualifications and Education Requirements

·        A minimum of 3 years’ experience in a similar role

·        Solid understanding of outdoor industry sales

·        Very strong attention to detail

·        Ability to work within the constraints of complex operations

·        Excellent written and verbal communications skills

·        Ability to work well with the entire team to achieve goals

Preferred Skills

Experience with Quickbooks Online and SOS inventory strongly desired.  Familiarity with Microsoft office suite.  Avid mountain biker.

Notes:

Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed.  This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom.  Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.